In this role, you will:

• Manage installations to design specs, within budget and timeline targets.
• Manage all stakeholders (homeowners, crew, subs, builders, architect, etc) to manage expectations and to provide a great customer experience.
• Understand the mechanical, hardware and, to a sufficient degree, software engineering of the Frontline System and contribute to ongoing product improvement and innovation.
• Understand residential construction and local building requirements. Work with inspectors in building and fire departments, as needed.
• Encourage, engage and lead the install team, driving success and
• Foster a spirit of teamwork among the install team members, bridging communication gaps and ensuring a collaborative and supportive environment
• Evaluate and provide guidance and feedback to team members to improve their expertise and the project's performance
• Manage material procurement and tracking. Create or improve processes for supply chain, inventory, job costing and overall design and installation of system.
• Assist with recruiting, training and supervising foremen and crew members.
• Recruit, train and supervise subcontractors and 3rd party install partners.
• Recruit, train and manage project operations team members such as site auditors, design engineers and future project managers. .
• Provide operations and maintenance support to existing customers. Create a technical support function that can oversee Frontline Controller configuration, installation and maintenance.
• Support sales and business development through participating in the sales cycle, building relationships with builders, architects and developers, and recruiting channel partners that bring new sales opportunities.
• Create close partnership and process between sales and operations, from initial site visit, design and scoping; to scheduling and preparation with our subs and customer’s contractors; to installation of system and customer onboarding.
• Evaluate performance for the install team’s Foreman and Superintendents, to identify trends, recommend improvements and submit quarterly bonus forms
• Backflow testing
• Drafting T&M agreements
• Ensure sales tax exemptions are on file when placing orders with CC
• Vehicle maintenance management
• Other duties assigned

Experience / Qualifications:

• Excellent communication and problem solving skills and empathy in working with customers, accounts, and teammates
• Willing to work remotely, travel to customers throughout California and work nights and weekends as needed
• Great communicator and teacher - both in terms of creating the story and presentation and delivering it to the Install Team, customers and partners
• Proficient in Google Suite (Slides, Docs, Sheets, Gmail, Calendar, Drive) Slack
• Must possess a vehicle and valid driver’s license to drive to and from job site locations if support is needed
• Must have home internet broadband access

Compensation:

• Salary based on experience + Quarterly Bonus opportunities tied to performance

Life At Frontline

• Join a passionate & driven team, with a mission and a sense of humor
• Flexible work environment
• Competitive hourly rate and commission package
• Medical, Dental, Vision insurance
• 401k
• Flexible time off policy
• 10 paid Holidays per year